1. Information collected
Deebo Academy may collect parent or guardian contact information, student information, subject and course information, scheduling details, homework or performance records, session notes, and other information reasonably necessary to review fit and provide tutoring services.
2. Parent and student information
Parent information may include names, email addresses, phone numbers, and billing-related contact details. Student information may include first name, grade level, subject area, course name, goals, performance context, and notes related to tutoring progress.
3. Payment, promo, and access-code information
Deebo Academy uses Stripe or another active payment processor to collect sensitive payment details. Deebo Academy does not store full card numbers or full bank account numbers.
Deebo Academy may store payment-related identifiers from the processor, enrollment amounts, promo code usage, access-code usage, and subscription status records needed to operate billing and enrollment.
4. Session notes, homework, and recordings
Tutors or Academy staff may maintain session notes, homework follow-up records, performance observations, and similar instructional records. If sessions are recorded, recordings are used only for tutoring operations, family access, quality control, or instructional continuity as allowed by Deebo Academy's policies and applicable law.
5. How information is used
Deebo Academy uses information to review tutoring fit, manage enrollment, process payments, coordinate scheduling, deliver tutoring, communicate with families, maintain service records, improve internal operations, and protect against misuse of the website or checkout flow.
6. Third-party services
Deebo Academy may use third-party providers for payment processing, database and storage infrastructure, communications, scheduling, or other operational support. These providers may include Stripe for payment processing, Supabase for database or storage operations, and email or communication providers used for Academy follow-up.
7. Data retention and security
Deebo Academy retains information for as long as reasonably needed to operate services, maintain records, resolve disputes, comply with law, and protect legitimate business interests. Deebo Academy uses reasonable administrative and technical safeguards, but no internet-based system can be guaranteed perfectly secure.
8. Children and student privacy
Deebo Academy expects a parent or legal guardian to provide consent and direction when a minor student uses the service. Families should avoid submitting unnecessary sensitive personal information through public forms or free-text fields.
9. Parent rights and requests
Parents, guardians, and adult students may request reasonable access, correction, or deletion assistance for information Deebo Academy controls, subject to operational, billing, legal, or recordkeeping needs.
10. Contact
Questions or requests related to this Privacy Policy may be sent through the contact methods published on the Deebo Academy website.